TitleIdentify unknown chargeURL Nameidentify-unknown-chargeAnswerAudible is a membership service that provides customers with the world's largest selection of audiobooks as well as podcasts, exclusive originals and more. If you see an unknown charge from Audible, it’s most often a temporary authorization charge on your account, a monthly membership charge, or an applicable sales tax in your region. To get more support, visit Billing issues. In this article: What’s this charge from Audible?Why am I being charged a VAT Tax?Billing issues What’s this charge from Audible? The charge you see on your statement is from Audible, an Amazon company. Audible is a membership-based digital books entertainment service that sells audiobooks, original audio shows, and more.The charges could be either: A membership charge of £8.99 (plus applicable tax). A one-time audiobook purchase.An Audible narration with Kindle eBook purchase.A £1.00 temporary authorization charge. You can view your charge from your Purchase History page on the Audible site.If your charge doesn’t reflect any of these, please contact us. Please have the last four digits of the card that was charged when you contact us. Please get in touch with the Audible marketplace that best matches the charge you see: If your charge comes from... ContactAudible, adbl.co/billAudible.comAudible, Audible LTD, adbl.co/pymtAudible UKAudible, Audible Australia Pty Ltd, adble.co/payAudible AUAudible, audible.de/rgAudible DEAudible, audible.fr/pyAudible FRAudible, audible.it/rcAudible ITAudible, CanadaAudible CAAmazon Audible, audible.com.br/cobrAudible BR If you didn't mean to sign up for an Audible membership, you can cancel online monthly via your Account Details. Note: Deleting the Audible app will not cancel a membership. Why am I being charged a VAT tax? Audible is obliged to charge VAT on sales of digital products and services to customers in the EU. As a result, customers located in the EU are charged VAT on all purchases of digital audiobooks and memberships. As of 1 January 2015 VAT is calculated based on the location of the customer and will be charged in accordance with the local legislation of the applicable country. Billing issues Learn how to troubleshoot billing issues if you’ve been billed after you’ve cancelled your membership, enrolled in a free trial, charged for an incorrect amount, or if you’ve never signed up for an Audible membership.
